We provide customer assistance primarily for inquiries prior to purchase, general product queries, and to address bug reports.
To access our technical support services, you must own a purchased copy of our theme and hold a Standard, Standard Plus or Extended license.
When requesting support, please provide a detailed account of the issue you're encountering. Sharing a link to the site you're working on can greatly expedite the resolution process.
Please note that while we include third-party plugins with our theme as complimentary add-ons, we cannot guarantee their functionality and our support does not extend to modifications or bug resolutions for these plugins.
We always appreciate our customers' feedback and are open to feature requests and suggestions that could enhance the quality of our premium themes. All proposals are carefully considered, and those selected will be included in future updates.
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